Your New Vegastars Account, Set Up from New Zealand

Registering with us is short, and as a rule the form takes under a minute. Work through it in this order:

Registration opens the door to our welcome. The first deposit of NZ$20 or more brings a 100% match up to NZD 2,000 plus 50 free spins, and the full package usually runs over three deposits up to NZD 6,000 plus 125 free spins.
The identity check comes later and only matters once you want money out. Below: what to prepare for it, how the first days of a new account typically run and what to do when a step does not go through.

Documents for the Identity Check

What We Ask For

Verification of who you are is required, and we keep any withdrawal on hold until it is done. As a rule, the request covers two things: an identity document and something that proves your address. Expect a third item too, typically: proof that the card or wallet you paid with is yours.

When the Request Comes

As a rule, the check is triggered by your first withdrawal rather than by registration itself. In practice, you can usually sign up, deposit and play first, then send documents when you are ready to cash out. Having them ready in advance still saves time, because the payout waits for the review.

A Possible Extra Check

Where it applies, a source-of-funds check is typically part of the review.

How Long the Review Runs

Verification usually takes up to 24 hours once your documents are in. After that, payouts typically arrive within 1–3 days, depending on the route. Sending the documents as soon as we ask keeps that clock short.

Sign up

Four New Accounts, Four Paths

Take a player in Hamilton who registers on a weekday evening. The form takes her under a minute, as it usually does, and the e-mail confirmation follows straight after. She deposits NZ$20 with Visa, which meets both the general minimum and the minimum for the welcome, so the first stage of our package opens: a 100% match up to NZD 2,000 plus 50 free spins. Her spins typically land on Gates of Olympus 1000. She usually has 5 days to clear the welcome wagering.
A second player in Dunedin would rather not fill in every field himself. Signing up through Google or Telegram is typically open to him, and he funds the account through Skrill. When he later requests a withdrawal, it usually goes back to the Skrill wallet he deposited with.
A third player in Tauranga registers, plays for a few days and then asks for her first payout of NZ$20, our minimum withdrawal. That request is the point where the identity check typically starts. She sends an identity document and proof of address, the review usually finishes within 24 hours, and the payout then follows on the route she chose.
A fourth player in Nelson would rather fund the account in crypto. He registers in the same way, then pays in with Bitcoin, Ethereum or Litecoin, all of which we accept. Tether USDT is usually an option too. His first withdrawal still meets the identity check before any money leaves.
Across the four accounts the order rarely changes: register, confirm, deposit, play, verify, withdraw. What differs is the deposit method and the timing of the first withdrawal.

Checks Before You Press Sign Up

Details That Must Be Yours

Use your own e-mail address and phone number, and pay with a method that belongs to you, because proof of payment-method ownership is typically requested before a payout.

Age and Eligibility

Our games are for adults only. You must be of legal age to open an account with us.

How You Will Pay

Pick the deposit method before you register, because it usually shapes the payout route later. Deposits work by Visa, Mastercard, Skrill, Neteller and Apple Pay. Google Pay is usually on offer as well. Revolut is typically available for players who bank through an app.

Account Security

As a rule, SSL encryption protects what you send us. Two-factor authentication is typically available as an extra layer, and switching it on early keeps the account safer from the first login. A password you use nowhere else adds to that protection, and so does keeping the phone number on the account current.

Limits from Day One

A deposit cap is usually something you can set yourself in the account. Setting one before the first deposit means the ceiling is already in place when play starts. Loss and wager limits are typically offered next to it. Lowering a limit usually applies quickly. Raising one, as a rule, waits for a cooling-off period.

When a Registration Step Stalls

If a first deposit does not open the welcome, the amount is usually the reason. The welcome needs NZ$20 or more, and a smaller first payment falls below that minimum.
If a deposit is refused outright, look at the figure first. Our general minimum deposit is NZ$20.
If a withdrawal request sits still, the identity check is typically not finished yet. Withdrawals are held until it is complete, so sending the identity document and proof of address moves it forward.
If the review asks for more, it is usually about the payment method. Sending proof that the card or wallet is yours answers that request.
If the payout seems slow after the check, the route usually explains it. E-wallet payouts typically land within hours. Bank transfer is usually the slowest route. Paying in by Skrill or Neteller next time is the faster alternative, since a payout typically returns to the deposit method.
If a question remains open, our live chat is there for it, usually 24/7.

The Account Clock, Hour by Hour

Sign-Up Questions We Hear from New Zealand